Real Agent Cases

Book a business-lunch restaurant reservation with ChatGPT agent

Source date:
Last verified:
Method:
How we verify

Evidence: Article or interviewA newsletter, journalist or interview account of what happened.

Outcome

From a terse prompt, ChatGPT agent found a restaurant, filled in the form (including a shellfish allergy), and got a confirmed reservation in 11 minutes versus about 2 manually.

Agent

ChatGPT agent

Prompt Original prompt

Exact prompt as published in the source.

Find a restaurant suitable for a business lunch near 3100 Travis St, Houston, TX 77006 for next friday at noon.

Source

https://www.nngroup.com/articles/impressions-chatgpt-agent/

By Evan Sunwall (Nielsen Norman Group) · Published Aug 8, 2025 · Added Oct 15, 2026 · Last verified Oct 15, 2026