Real Agent Cases

Check whether a senior dog's cardiac tests are covered by pet insurance using Claude Code

Posted
by Tony Mammoliti (LinkedIn)
Last checked
Method:
How we verify

Evidence: Described by posterThe person describes what happened in words, without screenshots or video.

Context: Uses the poster's own always-on Claude Code setup at home, which takes technical work to build.

Outcome

After a vet visit found a new heart murmur in his 13-year-old dog, a poster asked his always-on Claude Code assistant (via iMessage) to read the vet's records and estimate. He says it summarised the findings, explained each estimate line, found the insurance policy in years of email, worked out the tests would be 90% covered after the deductible, spotted that the vet might support direct pay, and sent the vet an email asking, copying his wife.

Agent

Claude Code

Prompt Recreated prompt

The source didn't share its exact prompt, so we wrote this from what it describes.

Before you start, ask me 1–3 short questions about anything important that's missing below. Keep them quick. Then do the task, checking in with me at the key points.

Goal: Explain my vet's estimate and check what my pet insurance will cover.

What I can give you (ask for whatever's missing):
- Vet records and estimate
- My pet insurance policy (or where to find it)
- Questions I have for the vet

This is admin help, not medical advice. Don't diagnose or suggest treatments. If anything I mention sounds urgent, tell me to contact a doctor or emergency services first.

Rules:
- Ask 1-3 questions first (e.g. deductible already met?).
- Explain each line in plain words without making medical judgements.
- Check coverage against the policy text and quote the clause.
- Draft a message to the vet or insurer for my approval; don't send without it.
- If a site asks for a login, a CAPTCHA or payment details, stop and hand control back to me.
- Ask for my OK before you pay, book, send, submit or cancel anything.
- Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify.

Output: A line-by-line explanation, coverage estimate and draft message.

You'll know it worked when: I know my likely out-of-pocket cost before approving the tests.
Optional stronger version

Our rewrite with extra checks. The poster didn't test it.

Before you start, ask me 1–3 short questions about anything important that's missing below. Keep them quick. Then do the task, checking in with me at the key points.

Goal: Explain my vet's estimate and check what my pet insurance will cover.

What I can give you (ask for whatever's missing):
- Vet records and estimate
- My pet insurance policy (or where to find it)
- Questions I have for the vet

This is admin help, not medical advice. Don't diagnose or suggest treatments. If anything I mention sounds urgent, tell me to contact my vet, an emergency vet or an animal poison control line first.

Rules:
- Ask 1-3 questions first (e.g. deductible already met?).
- Explain each line in plain words without making medical judgements.
- Check coverage against the policy text and quote the clause.
- Draft a message to the vet or insurer for my approval; don't send without it.
- If a site asks for a login, a CAPTCHA or payment details, stop and hand control back to me.
- Ask for my OK before you pay, book, send, submit or cancel anything.
- Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify.
- Confirm coverage with the insurer before treatment if the cost is high.

Output: A line-by-line explanation, coverage estimate and draft message.

You'll know it worked when: I know my likely out-of-pocket cost before approving the tests.

Before you finish: re-read my goal and constraints, check your answer against each one, and list anything you assumed or couldn't confirm.

Source

https://www.linkedin.com/posts/tonymammoliti_claudecode-aiassistant-petinsurance-activity-7444029821891821568-Bgbn

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