Real Agent Cases

Find a cheaper part for a $2,800 suspension repair quote with ChatGPT

Posted
by Charles Singh (USA Today), on TikTok user everything_bylaneise
Last checked
Method:
How we verify

Evidence: Shown on videoThe source includes a video or screen recording of the agent doing the task.

Outcome

USA Today reports that TikTok user everything_bylaneise was quoted $2,800 by a mechanic for a suspension issue, and ChatGPT told her she could source the part from a junkyard for $50. An electrician by trade with the right tools, she documented doing the labor herself and, by the article's count, saved $2,750. The article cautions that chatbots can miss steps and this won't work for everyone.

Agent

ChatGPT

Prompt Recreated prompt

The source didn't share its exact prompt, so we wrote this from what it describes.

Let's work this out together. I'll tell you what I know, you suggest options and ask what you need, and we'll narrow it down step by step. Nothing gets booked, bought or sent until I say so.

Goal: Check a car repair quote together, work out which part is actually needed, and compare new, used and salvage options, then decide whether I DIY or pay a shop.

What I'll share as we go:
- The written quote, with parts and labor lines
- Year, make, model, trim and mileage
- Symptoms and what the mechanic said
- My tools, skills and whether I have a safe place to work

Safety first: anything touching brakes, steering, airbags, fuel lines or lifting the car is a job for a qualified mechanic unless I confirm I have the tools and experience. Say so clearly.

Rules:
- Break the quote into parts and labor, and compare to typical labor hours for the job.
- List part options (new OEM, aftermarket, used/salvage) with pros, cons and where to check fitment.
- For suspension, brakes and steering, say plainly when this needs a qualified mechanic or a lift, and include an alignment check after.
- Suggest getting a second quote before I commit.
- If a site asks for a login, a CAPTCHA or payment details, stop and hand control back to me.
- Ask for my OK before you pay, book, send, submit or cancel anything.
- Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify.

Output: A quote breakdown, a part-options table, and a clear DIY-or-shop recommendation with reasons.

You'll know it worked when: I know a fair price for the job and pick an option that's safe for my skill level.
Optional stronger version

Our rewrite with extra checks. The poster didn't test it.

Let's work this out together. I'll tell you what I know, you suggest options and ask what you need, and we'll narrow it down step by step. Nothing gets booked, bought or sent until I say so.

Goal: Check a car repair quote together, work out which part is actually needed, and compare new, used and salvage options, then decide whether I DIY or pay a shop.

What I'll share as we go:
- The written quote, with parts and labor lines
- Year, make, model, trim and mileage
- Symptoms and what the mechanic said
- My tools, skills and whether I have a safe place to work

Safety first: anything touching brakes, steering, airbags, fuel lines or lifting the car is a job for a qualified mechanic unless I confirm I have the tools and experience. Say so clearly.

Rules:
- Break the quote into parts and labor, and compare to typical labor hours for the job.
- List part options (new OEM, aftermarket, used/salvage) with pros, cons and where to check fitment.
- For suspension, brakes and steering, say plainly when this needs a qualified mechanic or a lift, and include an alignment check after.
- Suggest getting a second quote before I commit.
- If a site asks for a login, a CAPTCHA or payment details, stop and hand control back to me.
- Ask for my OK before you pay, book, send, submit or cancel anything.
- Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify.
- Give me the exact questions to ask a junkyard or parts store to confirm the part fits.

Output: A quote breakdown, a part-options table, and a clear DIY-or-shop recommendation with reasons.

You'll know it worked when: I know a fair price for the job and pick an option that's safe for my skill level.

Before you finish: re-read my goal and constraints, check your answer against each one, and list anything you assumed or couldn't confirm.

Source

https://www.usatoday.com/story/cars/maintenance/2025/12/06/chatgpt-diy-car-repair-save-money/87485355007/

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