Real Agent Cases

Find out a leaking shower cartridge is under lifetime warranty with Grok

Posted
by Just An Average Joe (@JustAnAvgJoeW)
Last checked
Method:
How we verify

Evidence: Described by posterThe person describes what happened in words, without screenshots or video.

PartialThe source says it only partly worked, or had a significant problem a person had to deal with.

What went wrong: The part was ordered under warranty, but the post was written before it arrived or was fitted; the $400–$500 saving is the poster's estimate.

Beginner-friendlyNo logins, payments or coding needed. Low risk: paste the prompt and you should get something useful.

Outcome

A Delta shower installed in 2009 was leaking badly from its cartridge. The poster (@JustAnAvgJoeW) asked Grok, which said the faucet had a lifetime warranty; they ordered the replacement part the same day and planned to fit it themselves after a video, which they estimated would save $400–$500 over a plumber.

Agent

Grok

Prompt Recreated prompt

The source didn't share its exact prompt, so we wrote this from what it describes.

Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to.

Goal: Check whether a failing part in my home is covered by the manufacturer's warranty and how to claim the replacement.

Fill in before running:
- Brand and model (or photos of the fixture): [DETAILS]
- Roughly when it was installed: [YEAR]
- What's wrong: [PROBLEM]

Safety first: if this involves gas, the electrical panel or mains wiring, structural work, or anything that smells of burning or gas, stop and tell me to call a licensed professional.

Rules:
- Find the manufacturer's current warranty terms and link them.
- Tell me what proof they usually ask for and how to start a claim.
- Name the exact replacement part so I order the right one.
- Say honestly whether fitting it is a DIY job and when to call a plumber.
- Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify.

Output: Warranty yes/no with the link, claim steps, the part number, and a DIY difficulty rating.

You'll know it worked when: I've claimed or ordered the right part and know whether I can fit it.

Try this in:

This prompt has blanks to fill in, like [DETAILS]. We'll copy it instead of filling it in, so you can edit it before you send.

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These links are only a shortcut. We're not affiliated with OpenAI, Google or xAI, and your results may not match the source.

Optional stronger version

Our rewrite with extra checks. The poster didn't test it.

Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to.

Goal: Check whether a failing part in my home is covered by the manufacturer's warranty and how to claim the replacement.

Fill in before running:
- Brand and model (or photos of the fixture): [DETAILS]
- Roughly when it was installed: [YEAR]
- What's wrong: [PROBLEM]

Safety first: if this involves gas, the electrical panel or mains wiring, structural work, or anything that smells of burning or gas, stop and tell me to call a licensed professional.

Rules:
- Find the manufacturer's current warranty terms and link them.
- Tell me what proof they usually ask for and how to start a claim.
- Name the exact replacement part so I order the right one.
- Say honestly whether fitting it is a DIY job and when to call a plumber.
- Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify.

Output: Warranty yes/no with the link, claim steps, the part number, and a DIY difficulty rating.

You'll know it worked when: I've claimed or ordered the right part and know whether I can fit it.

Before you finish: re-read my goal and constraints, check your answer against each one, and list anything you assumed or couldn't confirm.

Source

https://x.com/JustAnAvgJoeW/status/1995703807380955627

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