Get a stalled Affirm refund moving after 2.5 months of calls with an email drafted with Grok
- Posted
- by Rolo (@Rolo_1776)
- Last checked
- Method:
- How we verify
Evidence: Described by posterThe person describes what happened in words, without screenshots or video.
Context: Same post as the final-paycheck entry; this is the second task it describes.
Outcome
Rolo had been chasing a refund from Affirm for 2.5 months, with at least 5 calls averaging 20 minutes each and no result. Grok helped draft an email that cited the relevant agencies, and within an hour Affirm emailed to say the refund check was on its way.
Agent
Prompt Recreated prompt
The source didn't share its exact prompt, so we wrote this from what it describes.
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Write an escalation email that gets a long-overdue refund moving. Fill in before running: - Company: [COMPANY] - What the refund is for and how much: [DETAILS] - Every contact so far (dates, calls, reference numbers): [PREVIOUS REQUESTS] You're not my lawyer. Stick to facts I give you, label any rule you mention as something to check against the official source, and keep the tone firm but polite. Rules: - Summarise the history in a short dated list. - Name the regulator or complaints body that covers this company, and say I'll file with them if it isn't resolved by a set date. - Ask for a specific outcome and a date. - Stay factual and polite; no threats you can't back up. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. Output: A ready-to-send escalation email and the link to file with the regulator if needed. You'll know it worked when: the company confirms the refund and when it'll arrive.
Customize this prompt
Answer these questions and we'll put your answers into the prompt for you. You can leave any of them empty.
Your prompt
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Write an escalation email that gets a long-overdue refund moving. Fill in before running: - Company: [COMPANY] - What the refund is for and how much: [DETAILS] - Every contact so far (dates, calls, reference numbers): [PREVIOUS REQUESTS] You're not my lawyer. Stick to facts I give you, label any rule you mention as something to check against the official source, and keep the tone firm but polite. Rules: - Summarise the history in a short dated list. - Name the regulator or complaints body that covers this company, and say I'll file with them if it isn't resolved by a set date. - Ask for a specific outcome and a date. - Stay factual and polite; no threats you can't back up. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. Output: A ready-to-send escalation email and the link to file with the regulator if needed. You'll know it worked when: the company confirms the refund and when it'll arrive.
Scroll to see the whole prompt. Your answers show in green.
3 blanks are still empty: Company; What the refund is for and how much; Every contact so far (dates, calls, reference numbers). They'll stay in brackets in your prompt, so the chat tool may ask you about them.
What you type stays in this browser tab. We don't send it or save it, and it's gone when you leave the page. If you use a "Try this in" button, your answers go to that tool as part of the prompt.
Try this in:
This prompt has blanks to fill in, like [COMPANY]. We'll copy it instead of filling it in, so you can edit it before you send.
Opens in a new tab. We don't see what you send.
These links are only a shortcut. We're not affiliated with OpenAI, Google or xAI, and your results may not match the source.
Optional stronger version
Our rewrite with extra checks. The poster didn't test it.
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Write an escalation email that gets a long-overdue refund moving. Fill in before running: - Company: [COMPANY] - What the refund is for and how much: [DETAILS] - Every contact so far (dates, calls, reference numbers): [PREVIOUS REQUESTS] You're not my lawyer. Stick to facts I give you, label any rule you mention as something to check against the official source, and keep the tone firm but polite. Rules: - Summarise the history in a short dated list. - Name the regulator or complaints body that covers this company, and say I'll file with them if it isn't resolved by a set date. - Ask for a specific outcome and a date. - Stay factual and polite; no threats you can't back up. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. - Give me the exact complaint form link for the regulator you name. Output: A ready-to-send escalation email and the link to file with the regulator if needed. You'll know it worked when: the company confirms the refund and when it'll arrive. Before you finish: re-read my goal and constraints, check your answer against each one, and list anything you assumed or couldn't confirm.
Source
https://x.com/Rolo_1776/status/2032462097167077569
Related cases
- Get final paychecks released within 30 minutes with an email citing state labor law, written with GrokRecreated promptEvidence: Described by poster
After two weeks of trying to get final paychecks from a former employer, Rolo had Grok help write an email citing Illinois labor laws and the consequences for the company. Several people at the company replied within 30 minutes to say the checks would be ready for pickup. Grok was explicit that it isn't an attorney.
Grok · Personal · Source date:
- Get a $199 membership refund for slow test results by citing the provider's own agreement with ChatGPTRecreated promptEvidence: Described by posterBeginner-friendly
Gokul N.'s blood test results from Superpower took 20 days. Gokul asked ChatGPT to check the refund policy, look at the dates and email the concierge. The email cited Section 14(a) of the membership agreement, set out the timeline with Superpower's own support replies, asked them to confirm when results had actually been available, and added a fallback asking for an exception if a different policy applied. Two days later Superpower confirmed a full $199 membership refund.
ChatGPT · Personal · Source date:
- Get a pet insurer's $359 'earned premium' collections threat settled at $118 by escalating to the state regulator with ClaudeRecreated promptEvidence: Described by poster
After two pet insurance policies lapsed, Dimitri Sudomoin was billed $359 in 'earned premium' and spent two months being threatened with collections. Weeks of emails with the insurer's customer team got nowhere and a supervisor closed the thread saying they had gone as far as they could. With Claude planning the campaign, Sudomoin filed a complaint with the insurer's home-state regulator in New York and emailed two of its executives. The insurer folded in three and a half hours: the bill was settled at $118 as a 'special exception', with a written promise that nothing ever went to a credit bureau.
Claude · Personal · Source date: