Real Agent Cases

Order groceries from H-E-B with ChatGPT agent (access denied)

Source date:
Last verified:
Method:
How we verify

Evidence: Screenshots or logsThe source shows screenshots, a transcript or the agent's output.

FailureThe source says the agent did not get the job done.

What went wrong: Access to the store site was denied, so no order was placed.

Outcome

The poster tried to order groceries from H-E-B in Austin with ChatGPT agent, but it failed because access was denied.

Agent

ChatGPT agent

Prompt Improved prompt

Improved prompt: strengthened by us to avoid the problem in the source. Not tested by the poster. It doesn't change what happened in the source.

Not sure how to start? Tell me what you're trying to get done and I'll help you turn it into a clear request.

Goal: Get my grocery order ready at my store, and tell me straight away if the store's site won't let you in.

Quick check first: Which store, which items, and when do you want delivery or pickup?

What I need from you:
- Your store and ZIP ([STORE], [ZIP])
- Your shopping list
- Your store account (you'll log in yourself)

Rules:
- Open the store's site first. If you see 'access denied', a block or a captcha you can't pass, stop and tell me. Don't keep retrying.
- If you're blocked, give me the list organised by store aisle, with search terms for each item, so I can add them myself fast.
- If you get in and the site asks me to sign in, pause and let me log in, then continue.
- Don't check out or pay. Stop at the cart.

Output: A ready cart, or, if blocked, a clean aisle-by-aisle list I can use myself.

If any of this is unclear, tell me what you have and I'll help fill the gaps.

You'll know it worked when: you either have a cart ready or a list that makes ordering quick, with no time wasted.
What the poster tried (recreated by us)

The source didn't publish its exact prompt; this is our reconstruction of what was asked.

Order my groceries from H-E-B.

Source

https://x.com/CodyBaker_xx/status/1948746246341943795

By Cody Baker (@CodyBaker_xx) · Published Jul 25, 2025 · Added Oct 16, 2026 · Last verified Oct 16, 2026

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