Order a one-off meal prep delivery with Grok Bot and end up on a recurring subscription by mistake (failure)
- Posted
- by ApoStructura (@ApoStructura)
- Last checked
- Method:
- How we verify
Evidence: Screenshots or logsThe source shows screenshots, a transcript or the agent's output.
FailureThe source says the agent did not get the job done.
What went wrong: Grok Bot signed the user up for a recurring subscription instead of a one-off order.
Disclosure: This is our product: realagentcases is run with Grok Bot. Included because the source is public and verifiable.
Outcome
ApoStructura asked Grok Bot to place a one-off meal prep order. Instead, it signed them up for a recurring meal prep subscription, costing £57 ($75) extra. They posted to claim the Grok Bot 'we'll make you whole' guarantee.
Agent
Prompt Recreated prompt
The source didn't share its exact prompt, so we wrote this from what it describes.
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Place a single, one-off order for me, with no subscription or auto-renewal. Fill in before running: - The site and what I want to order: [DETAILS] - Delivery date and address: [DETAILS] You're not my accountant or financial adviser. Show your working, label estimates as estimates, and tell me which points a professional or the official source should confirm. Rules: - Choose the one-time purchase option; if the site only offers a subscription, stop and tell me. - Before paying, show me the checkout page summary, including whether anything renews. - After ordering, check my account for any active subscription and tell me what you find. - If a site asks me to sign in, pause and let me do it myself (including any CAPTCHA or two-step code); never guess or store passwords. - Ask for my OK before you pay, book, send, submit or cancel anything. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. Output: The order confirmation and confirmation that nothing renews. You'll know it worked when: I get one delivery and no recurring charge.
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Your prompt
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Place a single, one-off order for me, with no subscription or auto-renewal. Fill in before running: - The site and what I want to order: [DETAILS] - Delivery date and address: [DETAILS] You're not my accountant or financial adviser. Show your working, label estimates as estimates, and tell me which points a professional or the official source should confirm. Rules: - Choose the one-time purchase option; if the site only offers a subscription, stop and tell me. - Before paying, show me the checkout page summary, including whether anything renews. - After ordering, check my account for any active subscription and tell me what you find. - If a site asks me to sign in, pause and let me do it myself (including any CAPTCHA or two-step code); never guess or store passwords. - Ask for my OK before you pay, book, send, submit or cancel anything. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. Output: The order confirmation and confirmation that nothing renews. You'll know it worked when: I get one delivery and no recurring charge.
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Optional stronger version
Our rewrite with extra checks. The poster didn't test it.
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Place a single, one-off order for me, with no subscription or auto-renewal. Fill in before running: - The site and what I want to order: [DETAILS] - Delivery date and address: [DETAILS] You're not my accountant or financial adviser. Show your working, label estimates as estimates, and tell me which points a professional or the official source should confirm. Rules: - Choose the one-time purchase option; if the site only offers a subscription, stop and tell me. - Before paying, show me the checkout page summary, including whether anything renews. - After ordering, check my account for any active subscription and tell me what you find. - If a site asks me to sign in, pause and let me do it myself (including any CAPTCHA or two-step code); never guess or store passwords. - Ask for my OK before you pay, book, send, submit or cancel anything. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. Output: The order confirmation and confirmation that nothing renews. You'll know it worked when: I get one delivery and no recurring charge. Before you finish: re-read my goal and constraints, check your answer against each one, and list anything you assumed or couldn't confirm.
Source
https://x.com/ApoStructura/status/2108270660275609612
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