Untangle codeshare delay compensation across three jurisdictions with ChatGPT

Posted

Nov 5, 2025 by Kunal Kandekar (LinkedIn)

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Last checked

Oct 17, 2026

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Method:

How we verify

Evidence: Described by posterThe person describes what happened in words, without screenshots or video.

Outcome

When a delay turned a 2-hour layover into an overnight stay in Turkey, a traveller first used ChatGPT to translate his correspondence for a Turkish-only support portal, then got the runaround: two airlines, a codeshare, three jurisdictions, and compensation firms that turned him down. Once he explained the full situation, he says ChatGPT reasoned through the rules, told him which airline to chase and what to say, and that airline agreed to compensation; he says he got $500.

Agent

ChatGPT

The source didn't share its exact prompt, so we wrote this from what it describes.

Let's work this out together. I'll tell you what I know, you suggest options and ask what you need, and we'll narrow it down step by step. Nothing gets booked, bought or sent until I say so.

Goal: Let's figure out which airline is responsible for my delay expenses and what to send them.

What I'll share as we go:
- Full itinerary, including codeshare flight numbers
- What happened and the expenses
- Replies from each airline so far

Rules:
- Work out which carrier and which rules apply, citing official text.
- Explain my rights in plain words.
- Draft a message to the right airline (translated if needed), using only my facts and receipts.
- List what to do if they refuse.
- If a site asks for a login, a CAPTCHA or payment details, stop and hand control back to me.
- Ask for my OK before you pay, book, send, submit or cancel anything.
- Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify.

Output: Who to claim from, why, and a ready-to-send message.

You'll know it worked when: the responsible airline accepts the claim or gives a clear written refusal.

Let's work this out together. I'll tell you what I know, you suggest options and ask what you need, and we'll narrow it down step by step. Nothing gets booked, bought or sent until I say so.

Goal: Let's figure out which airline is responsible for my delay expenses and what to send them.

What I'll share as we go:
- Full itinerary, including codeshare flight numbers
- What happened and the expenses
- Replies from each airline so far

Rules:
- Work out which carrier and which rules apply, citing official text.
- Explain my rights in plain words.
- Draft a message to the right airline (translated if needed), using only my facts and receipts.
- List what to do if they refuse.
- If a site asks for a login, a CAPTCHA or payment details, stop and hand control back to me.
- Ask for my OK before you pay, book, send, submit or cancel anything.
- Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify.
- Keep every receipt and boarding pass; claims usually need them.

Output: Who to claim from, why, and a ready-to-send message.

You'll know it worked when: the responsible airline accepts the claim or gives a clear written refusal.

Before you finish: re-read my goal and constraints, check your answer against each one, and list anything you assumed or couldn't confirm.

Source

https://www.linkedin.com/posts/kunalkandekar_the-end-of-the-rip-off-economy-activity-7391950735816515585-QDee