Rebuild a delayed-bag claim with Claude: the full email history for a new agent, and a receipts spreadsheet
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- by Manuel Dominguez (LinkedIn)
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Evidence: Described by posterThe person describes what happened in words, without screenshots or video.
PartialThe source says it only partly worked, or had a significant problem a person had to deal with.
What went wrong: Claude saved time on the paperwork, but WestJet paid only 60% of the claim.
Beginner-friendlyNo logins, payments or coding needed. Low risk: paste the prompt and you should get something useful.
Outcome
Manuel Dominguez's suitcase never left Canada on a WestJet trip to Mexico City and Puerto Vallarta, and it took 10 days to get it back. When the case moved from one WestJet person to another, they asked Claude to pull the full history of emails with the first person so they could pass it on. To claim expenses, they photographed the receipts for clothes bought during those 10 days and asked Claude to build an Excel sheet from them to attach to the claim. It saved a lot of time, but WestJet paid only 60% of the original claim.
Agent
Prompt Recreated prompt
The source didn't share its exact prompt, so we wrote this from what it describes.
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Put together my delayed-baggage expense claim so it's complete and easy for the airline to approve. Fill in before running: - Airline, flight, dates and file or reference number: [DETAILS] - Photos of my receipts for essentials: [UPLOAD] - The emails I've had with the airline so far: [EMAILS] Rules: - Look up the airline's own delayed-baggage policy and its limits, and flag any receipts that might not be covered. - Make a table with date, store, item, amount and currency for every receipt, and total it. - Write a short timeline of what the airline told me and when, quoting the emails. - Draft the claim message for me to send; don't send it yourself. - If a site asks me to sign in, pause and let me do it myself (including any CAPTCHA or two-step code); never guess or store passwords. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. Output: A receipts table, a timeline and a claim message ready to paste. You'll know it worked when: The claim goes in complete the first time, with nothing I have to chase.
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Photos of my receipts for essentials
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Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Put together my delayed-baggage expense claim so it's complete and easy for the airline to approve. Fill in before running: - Airline, flight, dates and file or reference number: [DETAILS] - Photos of my receipts for essentials: [UPLOAD] - The emails I've had with the airline so far: [EMAILS] Rules: - Look up the airline's own delayed-baggage policy and its limits, and flag any receipts that might not be covered. - Make a table with date, store, item, amount and currency for every receipt, and total it. - Write a short timeline of what the airline told me and when, quoting the emails. - Draft the claim message for me to send; don't send it yourself. - If a site asks me to sign in, pause and let me do it myself (including any CAPTCHA or two-step code); never guess or store passwords. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. Output: A receipts table, a timeline and a claim message ready to paste. You'll know it worked when: The claim goes in complete the first time, with nothing I have to chase.
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Optional stronger version
Our rewrite with extra checks. The poster didn't test it.
Run this task now, exactly as written below. Everything you need is here, so start straight away and only stop if something required is missing or a rule below tells you to. Goal: Put together my delayed-baggage expense claim so it's complete and easy for the airline to approve. Fill in before running: - Airline, flight, dates and file or reference number: [DETAILS] - Photos of my receipts for essentials: [UPLOAD] - The emails I've had with the airline so far: [EMAILS] Rules: - Look up the airline's own delayed-baggage policy and its limits, and flag any receipts that might not be covered. - Make a table with date, store, item, amount and currency for every receipt, and total it. - Write a short timeline of what the airline told me and when, quoting the emails. - Draft the claim message for me to send; don't send it yourself. - If a site asks me to sign in, pause and let me do it myself (including any CAPTCHA or two-step code); never guess or store passwords. - Check facts that can change (prices, opening hours, dates, availability, rules) against the official source, and tell me anything you couldn't verify. - Tell me what the airline usually won't pay for, so I'm not surprised by a partial payout. Output: A receipts table, a timeline and a claim message ready to paste. You'll know it worked when: The claim goes in complete the first time, with nothing I have to chase. Before you finish: re-read my goal and constraints, check your answer against each one, and list anything you assumed or couldn't confirm.
Source
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